Under RiO, the clinic appointment system is also now available across the whole of Lambeth and appointments are open to all patients, at any clinic, helping to reduce waiting times. /Type /Page C},~w3v1tJ&2rb]J L:\TRNG\EPR\Rio QRG in progress\Rio QRGs Approved\Searching RiO QRGV1.doc 16/03/17 1 RiO - Searching Good Practice When you attempt to find a patient - the system will search locally first. Some of our customers experienced a 35% cost reduction in printing costs using Rio Mobilise. Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. It helps you improve outcomes by providing a holistic picture of patients in your care. Setting 12 "early adopter" NHS acute hospitals and specialist care settings studied over two and a half years. l}62u>#w~2E O{NXX jWA9' Its took a lot of pressure off my job role. /Parent 14 0 R % BT, the local service provider for London, selected the system to meet the immediate business needs of mental health and community trusts in London. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. As well as working with NHS Trusts and councils, we also work withprivate healthcare organisations, charities,and schools throughRio Cloud. Laptops have limited battery life and the extra weight to carry also presented some ergonomic issues. Improving population health through successful partnerships. Information included in this eLearning was accurate at the time of publishing date: December 2022. e*ntaa~j?doyM/ NO9ykUCSiT.@ dKz;W9-=;(e:5]vv}PV5e]5j t:75w2%OY'3p*#_-L=,Q!K%20LE%vR'L4P1X.H'LTF!"0{fx6Y7PYrU/U :Y=}E It also helps to keep a record of their mood in between conversations, providing you with a more complete view of their mental health and the opportunity to intervene if required. When it was first implemented, there were some concerns about accessing it on laptops in community settings. Mental health care often depends on many different health professionals working together to provide complex packages of care. Our Rio Electronic Patient Record (EPR) Software helps you to know more about your patients to deliver better care. Find out more here. The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. /Image36 6 0 R Rio Mobilise works across teams as one central app integrating with our Rio EPR system in real time. This functionality can be used as a method of highlighting vitally important Sharing data usually requires manual access and duplicate data entry. RiO Application Portal Home Work With Us RiO Application Portal Open RiO Whittington NHS Spine Portal The NHS portal lists links to, amongst others, Smartcard self-management service, SCR and UIM applications. EPRs enable patient data to be shared between healthcare facilities, accessed via a centralised system and amended at the point of retrieval. Eventually it is intended to link the mental health record software to a wider system of integrated electronic patient records system, to enable NHS staff to access patient records by linking with other hospitals and NHS and social care organisations in London and across the rest of the country. The Skype for Business Learning Series will provide you with . Examples of non-clinical activity would be: If you have any questions or queries, please just click on the address below to email us: To all of you who have inputted into this so far, we would like to say a massive thank you. Smartcards work just like Chip & PIN credit cards and are used to access information on the Trust's IT systems, just like we would normally use a username & password. This is an eLearning module forExternal Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. ", Dr Reza said that the introduction of new systems inevitably required a big culture change. We deployed an Electronic Document Management System (EDMS) in 2007. CSE Servelecs RiO electronic care record system is being delivered to community and mental health trusts in London as part of the National Programme for IT in the NHS. Martin Baggaley, South London and Maudsley NHS Foundation Trust medical director and consultant psychiatrist, and former clinical lead for the NHS London Programme for IT, said: "The new systems are all about making life simpler simpler for NHS staff to access patient data which is in the right place at the right time, and simpler for patients to deal with a more efficient NHS. Andrew Dickers Kent and Medway NHS and Social Partnership Trust Using Tablets in the District Nursing Service Sue Horbury Oxleas NHS Foundation Trust Monday 9 February 2015 Twitter: #transformLDN . Some mental health trusts had started to merge these records, to reduce the clinical risks that this situation had created. Learn how to use the Rioelectronic patient records (EPR) system for community and mental healthcare. In the clinical portal, for example, we can get access to all the information we need about the patient quickly and securely. Around 20,000 mental healthcare professionals across six London mental health trusts including 2,000 in Oxleas now routinely use RiO. Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. Perfect for dispersed teams working from home. Flexible training Patients of the trust will be in contact with one or more of these services. With live online, you can interact, askquestionsand practice new skills all without leaving your desk! Oxford Health Member of Staff MUST complete the eLearning via L&D to register your completion of the eLearning for training records. An understanding of the patients daily mood patterns is an important aspect of the care process. Mental health, community and child health, Rio Electronic Prescribing and Medicines Administration (ePMA), Rio Criminal Justice Liaison and Diversion Service (CJLDS) Screening, Clinical Lead, Berkshire NHS Foundation Trust, Community Psychiatric Nurse, Berkshire NHS Foundation Trust, mental health, child health and community care. In London the main software for the hospital sector will be supplied by Cerner, while INPS will provide GP software. We have one patient record; no matter if we are treating a podiatry patient or a mental health patient, we have a single view of a patient's needs. eObs software provides you with a tool to digitally record and manage clinical and care observations and sustain high quality and safe care on inpatient wards and throughout your community and mental health care services. Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. ", Dr Morris Zwi is a consultant psychiatrist at South West London and St Georges mental health NHS trust, added: "The new system is especially useful in cases where many health professionals are involved, for instance in eating disorders. The system has proven to be very user-friendly and intuitive. iNetwork The solution provides secure and reliable access to your applications and data, wherever you are. 2 0 obj Please use a laptop or desktop computer to view the elearning. endobj Rio Mobilise enables us to do that. HV[oF~G?g%~"Z%a!JV9clYFs3taggf:2dQr5,pFl4M=$1:M{-c b}'&{W -|`=wMGLT;3CKd )(uln=r>{XWVC+rM/cHq.gF;/}fRgO>*QDij*|oBTsBa8!/U,c9V+]O=6$KdvhqTu^wb.h+@i& Each team has a tailored view, showing only the information that they need to deliver care to their patients. Oxford Health Member of StaffMUSTcomplete the eLearning viaL&Dto register your completion of the eLearning for training records. You need to state when submitting your certificate, which Service / Location you are. >> The RiO electronic records system takes this further with an additional benefit that patient records are available at multiple sites in real time to those who need to consult them. endstream endobj 201 0 obj <>stream hbbd```b``"kB" &H`LU*` The module helps improve the efficiency, safety of prescriptions, and prevent costly prescribing errors by ensuring the correct information is always available and preventing users duplicating or misinterpreting it. << By the end of thiscourseyoull be able to: The course is ideal for new startersand anyonewho needsto accessRioelectronic patient records. We also use third-party cookies that help us analyze and understand how you use this website. L:\TRNG\EPR\Rio QRG in progress\Rio QRGs For Approval\Uploading Documents RiO QRGV1.doc 17/03/17 2 An updated list of patient documents will display Click the Word icon and click Open to the subsequent Internet Explorer message if you wish to view the document Click Cancel on the Internet Explorer message if you wish to select a Failure to do so may delay activation of your Rio account. As part of our commitment to providing you the best possible RiO experience, we are doing the following: 1. Record keeping - writing notes / assessment reports / social circumstances reports. Patients benefit because the healthcare professionals that they are seeing have access to up to date information in the home with the patient at the time. We regret that this training is not currently available on iPads. 4 0 obj 1 0 obj %PDF-1.5 % Lambeth currently has 1,054 staff now using the RiO system. Unfortunately, your shopping bag is empty. It was first deployed to trusts as part of the National Programme for IT in the NHS in 2006. Date - this defaults to now, the time you are typing the note. It has given us some great information to work with and we really appreciate the time you took to do this. This might include you using a pulse oximeter to take oxygen readings, which you. In this column from NHS Connecting for Health, Dr Hashim Reza, consultant psychiatrist at Oxleas NHS Foundation Trust and mental health clinical lead for the London Programme for IT, and Kenny Gibson, primary care and IT information manager at Lambeth Primary Care Trust, discuss is use and benefits. Rio supports the vision of every patient having one, fully integrated, electronic health record (EHR) to enable the very best and most efficient healthcare. This is an eLearning module for External Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. Note Type - every . /F1 9 0 R Some of our customers experienced a 75% reduction on initial appointment time saved since using Rio Virtual Assistant. Dr Zwi said that as a result of the new system "getting hold of the most up-to-date information from each member of the care team is straight forward". You Said: Couldnt book non face-to-face activity in the diary, RiO: It can be done in daily & weekly view. Old Street Users must have smartcards with the correct codes enabled and a connection to the secure NHS network. NHSE will lead on delivery of the NHS specific recommendations 3 to 7, working closely with the RIO and the broader $se $$D20m UQDg`4 Click here for more information about how we use cookies on our site or read our privacy policy here. Typical roles include,administration Staff, clinical Staff, clinicalmanagers, socialworkers, healthcare support workers, supportworkersetc. We have already seen staff benefit from no longer having to dig through paper records and spend hours searching through legacy systems. Please get in touch for a quote if you would like to book this live online course for your organisation only. Paul White, chief executive of BTs London Programme, said: "Im delighted with the progress BT has made in mental health with the deployment of CSE Servelecs RiO system. This is time-consuming and can lead to record inaccuracies and costly reporting inefficiencies. This website uses cookies to improve your experience while you navigate through the website. << I have been able to elicit times of the day when a clients mood is low and also underlying concerns that may be triggering this. Rio Integration Hub is a cloud-based interoperability platform that enables data sharing across care settings to deliver an integrated approach to patient care. Each patient works with at least a psychiatrist, dietician and family therapist. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Were already seeing improved interoperability between internal systems due to the flow of data the system provides. This website uses cookies to improve your experience. From within the RiO Patient Record, select the JUYI tab: Find out how to enable it. /Length 3316 With live online, you can interact, ask. %PDF-1.5 Our mobile working app, Rio Mobile, helps healthcare providers using EPR improve efficiency for teams or staff that deliver services in the community. We can complete all our notes within the patient's property so there's no bringing back paper, there's no filing and it reduces the fact that staff have to return back to the office in their working day. ` 2= Rio Mobilise helps healthcare providers using Rio EPR improve efficiency for teams or staff that deliver services in the community. This first group of clinicians and administrative colleagues is now the pan-London RiO mental health user group, which meets with BT every two months to oversee developments in the system. All eLearning modules use dummy data. 0 Briefly describe the initiative/ project/service; please include your aims and objectives. V:'@n`>.m'%NOWw_,APBbEAmGw'qdW I%N NHS London says the systems provide part of the foundations for the NHS Care Records Service. Dr Amir Khan shows you how to test yourself for coronavirus (COVID-19) using a self-test rapid antigen test kit, as well as how to read your result and report it to the NHS. We also have a 24/7 on-call system which is manned by users, so that healthcare professionals are able to ask for assistance from someone who knows their role and needs even at 3am on Sundays. On top of this, video calls can be set up instantly without any need for . But opting out of some of these cookies may have an effect on your browsing experience. Kazandra Navarro pitched a five-inning shutout while also belting a three-run home run to lead the Rio Rico Hawks past the Nogales Apaches 10-0 in high school softball on Tuesday. This course is delivered live on-line with a trainer and can be accessed via a PC,Macor Tablet. include the letters 'NHS' within the written version of the name. !E%DSLYiEmH#/Na|& Zjbj 7\1|x,aoa[vMMocQe@!]=?F]4G~;Zf'u(*KLIT. Staff are required to complete the final Formulation section of the form which should reflect consideration of the 5 Ps framework. All clinicians involved in the care of a patient write into the same care record, which enables a care plan to be created more quickly. 195 0 obj <> endobj <> With ePMA, Patients have just one overarching record in Rio, so their prescription and administration record stay with them as they move across the healthcare organisation. (it takes time and is still going on, but its worth the effort) Ensure that all users had access to all relevant records for the patients they see. Train all staff in the retrieval of documents Build and Deploy technologies that enable seamless upload to CITO from RIO Re structure the Metadata for each record to reflect the current structure of the trust and improved document labelling Allowing staff to retrieve information in a safe and timely manner. The cookie is used to store the user consent for the cookies in the category "Performance". e4A1D@%TOu?0g(ulw_d%N.Rtv_V,k$i$NMG}>:Ww_ ^f Home; About; Gallery; Blog; Shop; Contact; My Account; Resources Initially implemented in 2006, RiO collects both demographic and clinical data, improving the quality of immunisation information held on each child in Lambeth. Some of our customers experienced a 15% reduction of staff visits to base using Rio Mobilise. /Contents 2 0 R Some patients may have multiple services open to them concurrently. A wide range of clinical and professional training is available for: nurses, doctors, psychiatrists, therapists, psychotherapists and psychologists. /Image33 5 0 R Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. By allowing patients speedy and out of hours access to appointment cancellations, this reduces avoidable missed appointments (Did Not Attend DNAs) and associated wasted appointment costs. /F2 10 0 R Sometimes its very difficult for us all to catch up and see how patients are progressing.". This also makes it easier to prioritise patients in terms of their risk, accommodate their conditions and ensure they get the right treatments at the right time. Analytical cookies are used to understand how visitors interact with the website. The course can be tailored to meet your needs and the way that your NHS Trust operates. A leading electronic patient record system for secondary care, it operates acrossmental health, child health and community caresettings and interoperates easily with other systems. ", He added: "The true beneficiaries of this project are patients and it is heartening that these advances are taking place in the mental health sector which is so often at the back of the queue. Using Rio Mobilise means staff have the information they need while out in the community and has transformed the way they deliver care. Embrace the concept that information is there to be shared, unless there is good reason not to do so. Integrate Systems where possible. endobj % Data sources Data were collected through in depth . /Group We appreciate all the feedback given. A series of consultation groups with front line clinical staff from across services to identify how to make RiO better for you. Rio manages both administrative and clinical processes and can be tailored to your organisations specific needs. CSE Servelecs web-based electronic care record system, RiO, is designed for health and social care organisations that need a single source of information about their clients. << Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. 8_e2 ) V#vR Enhanced security (missing from old system) fully protected folders The process of migrating the records has offered opportunity to cleanse the master index, address. /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] LSCFT (The Trust) is a large NHS Community Trust providing services to the people of Lancashire and South Cumbria. Follow details below: Agency You will need to send an email AND attach a copy of your results certificate to: clinicalsystemstraining@oxfordhealth.nhs.uk, Locums You need to send an email AND attach a copy of your results certificate to a team member for them to submit to CAST on your behalf via the following service now form: Confirm Account after e_Learning Training IM&T Service Portal (service-now.com), Students You need to send an email AND attach a copy of your results certificate to your placement coordinator for them to submit to CAST on your behalf via the following service now form: Confirm Account after e_Learning Training IM&T Service Portal (service-now.com). The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If you do not, this may delay your access to Rio. The cookies is used to store the user consent for the cookies in the category "Necessary". NB: Your login details will only be distributed to you on submission of your results certificate. Rio has provided our teams and clients with immediate benefits: all information is there at the point of care and support we give to children and their families. Perfect for dispersed teams working from home. As such the need to collaborate and share a mutual understanding of the needs of the patient is key to the delivery of efficient, effective services. hMnF5F'``qq?>{={0- u2 It is downloaded to iNurse and the HCPs appointments for that day can be seen. Dr Hashim Reza, consultant psychiatrist and clinical director at the trust, said the London mental healthcare community now had a computerised patient record system as good as any in the world. "It is helping clinicians to provide the best care to our patients by giving them the information they need at their fingertips, when and where they need it. Prior to that we held many legacy and current records on paper. xZ[oF~70b3p&.tEm53C(naX}F~^J\~8?{F2/pw~&E? The CJLDS App for Rio transforms the way Criminal Justice and Diversion teams carry out screening assessments by offering an alternative to paper methods. RiO in a community trust: Kenny Gibson In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. These cookies ensure basic functionalities and security features of the website, anonymously. Rio Cloud enablesfaster, safer decision-making at the point of care. Necessary cookies are absolutely essential for the website to function properly. /MediaBox [0 0 595.32 841.92] My ESR Page last updated: 24 Aug 2022 It is mandatory to procure user consent prior to running these cookies on your website. . You also have the option to opt-out of these cookies. Objectives To evaluate the implementation and adoption of the NHS detailed care records service in "early adopter" hospitals in England. All eLearning modules use dummy data. No live patient data has been used in this module. They are able to simply log into Accurx with their NHS email and require no further training to use the software beyond the basic setup instructions. This course is available on demand. NHSmail 2 Training & Guidance. j7/cAoPR #RbU*C+8b#9twK2vkiIl+I8 Sh.l1\(rmf2!,D8*2z. XMh& {w]0L#7u()wIw?_2Q,uBG1Zv)R#L& @ U+]c;zs3)_'Q/|_U?*}`vh&kk~il=m&@P$}#dQ g/2]6NB8cjZ E[j2e?co7/,*25-$3x;]-X6_>]})ier/x F#"Dqu@n>EcLu> BaG But opting out of some of these cookies may affect your browsing experience. Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. We use cookies on this site to enhance your user experience. The solution ensures early identification and screening of vulnerable people of all ages and provides increased flexibility for health staff as they can take their mobile device to police cells or a court setting. endobj Please follow the instructions within the eLearning Module to find out more. /GS31 4 0 R >> Design Theoretically informed, longitudinal qualitative evaluation based on case studies. www.awp.nhs.uk Designed by Ged Wood, Learning Technologist, Learning & Development, Woodland View, Brentry Lane, Henbury, Bristol, BS10 6NB Team / Ward 7 Quick Reference Guide Version April 2014, for RiO 7 order p32 Print this Quick Reference Guide, double sided, on only 4 sheets of A4 paper Guillotine across the centre Individuals can also fill out pre-appointment and assessment forms before they arrive at the service, reducing admin time and improving the patient experience. ]s:AQ=AJP \s{X=z *MpSN{i{ 'sCi]Z2koG>sr)~$M9$( GnX{~8}^P50+"R#ryHQC\3>~U;x{a'3O",U ehyG\K.Z[rX>=-j^=I6$mY345Z-xXA)]Jt}A_+TMYS2dDm1B@:{cfH)A|VTcp4-w/. We now have a single system across both our trusts and have brought our patient records together as we align our working practices and processes in our partnership. RiO Training Videos You are here: Home Sections RiO Training Videos 01 Clinical portal 02 Referrals 03 Progress notes 04 Assessment Forms 05 Documents 06 Caseload 07 HCP Diary 08 Clinics 09 Care Planning 10 Inpatients 11 Editable Letters / Dropzone Tameside Council Offices RiO(Mental Health)Electronic Patient Health Record SystemCourse, Record ward activity and upload documents to. on behalf of someone else, use the spy glass to search for them. It saves time and money, enables faster, safer decision-making at the point of care . hb```c``*c`a`* B@Wu P&:(f`, qzQ!` l9%%(d Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. This website uses cookies to improve your experience while you navigate through the website. << The Rio Mood Diary is easier to get safety plans to patients, with mobile working, we dont have to write it all down, its there for the patient on the app straight away. Using Rio Mobilise means staff have the information they need while out in the community and has transformed the way they deliver care. stream Diploma of higher education in mental health nursing We provide a range of services from acute and forensic Mental Health services for adults and older adults, Primary Care Mental Health, Physical Community services and a range of Childrens services, both Physical, developmental and Mental Health. Based on the screening, practitioners offer advice and guidance to police officers, magistrates and other colleagues within the criminal justice system, to help determine the most appropriate level of support and outcome for each person. Configured to fit your requirements, we c. Critical decisions are taken more quickly because key staff from different teams can review notes, discuss clinical problems and record their conclusions. As part of our commitment to providing youthe best possible RiO experience, we are doing the following: The Risk Summary form has been updated in line with our Suicide Prevention Strategy. CITO is closely integrated with RiO, the Trust EPR and we have also built a Microsoft Word Plug in which facilitates direct upload to the system from Word, where this is required. Servelec specialises in the design, development and implementation of Electronic Patient Record (EPR) and Patient Administration Systems (PAS), social care case management software and early years . /F3 11 0 R Go to the patient's Clinical Portal << However, capturing and sharing this information often proves difficult meaning clinicians miss out on important insights into the patients wellbeing and coping strategies. "In the early stages people were still in a culture shock, change on this kind of scale takes people a while to adjust to.