They never returned any of the money !! In January, Yick found an attorney to file the first class-action lawsuit related to security issues, freezing of accounts, and denials of provisional credit. Thank you so much. Currently having the same issue I keep calling every other day and have to wait for hours and no answer still up to day no luck. They sent me another card and that card was closed. Ive had 2000 stolen from my account in 3 transactions all which were made at Bank of america atm . Ive received new cards, new accounts and the money gets taken out the moment its deposited. Weve been hung up on. I have a similar story..I went to bofa on Feb 1 to take out 1k when the ATM said insufficient funds..so thinking there was a mistake..I tried again only to find that indeed 1k was gone..I immediately went in to the bank to complain but was told I had to call the number on the card..I called explained what happened they reassured me It would be handle but my account would be locked for protection until I receive my new card in 3 days..received my new card but to my surprise it was lock and would take over almost to months to get my remaining funds released but with out my 1k being put back..so when I called on March 23rd I was informed that my case was closed on Feb 2..one day after I filed my original claim..so all the times I talked with the representative they was lying to me claiming that they were working on my claim but wasnt..so I had to have them reopen my claim again and wait for them to replace my money..on April 13 I still didnt hear from them so I called and they filed a hardship..to weeks later still no money..now today April 26 once again filed another hardship..Im like why would I have to file a hardship to get my own money..basically the same run around. My hold times are normally 2 hours or more. Its wrong and its not fair I have to suffer because someone has compromised my account and stole my money. When i told one of the reps that it was the fault of BofA for allowing a hacker to transfer money out if my acct. He says he needs that money returned for another surgery. Gavin Newsom's administration with 43 other district attorneys though the judge said there is a "likelihood" the prosecutors will ultimately prevail. I now see after googling Im not alone in this sad mess. They mailed two cards out a month apart in Nov. And Dec. To somebody claiming to be me. Please add my Name as well, it sounds like the very same hell I have been thrust how can this be happening to do many of us and no one is doing anything about it. Makes no sense . They sent me a letter saying that their decision has been based on fraudulent ask that I mightve done. I did everything they said but I still have no access . It's certainly progress in the case. Top Class I am beyond frustrated, I am responsible for taxes on these funds, I cant find anyone who cares or can help. 2023 CBS Broadcasting Inc. All Rights Reserved. I checked my online banking again to find that there had been several deductions from my balance, totaling the amount of the original credit I received in August of $1,819.06 . Its meant for REAL NEEDS not a hundred trips to the local liquor store for lottery tickets and booze ! At 9am I tried to pay for something online and my card was declined. Same thing is happening to me for months now. I decided to log into my Bank of America app and try to transfer $170 from Bank of America to my zelle account and for about 5 minutes the money was deducted out of my balance approved upon review of course and then my balance went back to the same as it was before I started the zelle transfer. In the meantime, CBS reported a San Francisco law firm has filed a class-action lawsuit against Bank of America alleging a number of failings by the bank and its inability to protect those with EDD cards from fraud. Hundreds of workers came to 7 On Your Side after fraudsters wiped out their accounts. *Seven months have passed and Yick says her account still hasn't been credited, but she's not feeling helpless anymore. I want to be protected like the rest of their customers. They have sent one letter in late March telling me that my claim was declined AGAIN, after being closed and reopened over 6 times for what they call Reconsideration. I sent in 5 different shades of my ID and then they tell me they dont offer provisional credit on reopened claims they only do that for the initial claim. How does a person withdraw money from your account without my card and how do they know my pin number? They either deflected my question with their own question or ignored my question completely and changed the subject. Why do we have to be treated as second-hand citizens and have to wait 45 days before we get an answer if we get our money back? Someone hacked into my BofA edd account and stole $300.00 on 04/21/21. They have brought smiles back to the faces of the people who have been previously defrauded. I was denied money from the atm my card was froze on Christmas Eve and not a dime had been on my card since. The last woman I spoke to at BofA claims told me that she gets claims exactly like this multiple times a day! Class Action Lawsuit Against Bank of America EDD; Bank of America - M & B Law Firm - Debt Collection; It barely got unfroze march 31 2021. I am so frustrated with Bank of America. Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. Not only was my account stolen, Bank of America kicked me when I needed help. I call twice a day every day and get a different answer each time, or they transfer me the Edd helpline. I cannot pay my bills and cannot believe this is legal. Now our identities are out in cyberspace, our credit is ruined, we have no money to pay bills, and we cant even get a loan for a penny! I received a new card but it took me all day to activitate as they said they couldnt verify my ID. Per the case, these customers later discovered that the transfers were reversed and again taken from their accounts, sometimes after they had already spent the money. What are her options ? Said they would review the atm surveillance video, but that it would look better for me if I filed a police report as if I was the criminal. I am losing everything I worked for and BOA has no compassionate for Americans out here relying on what little DOL is hanging over our heads. I then called the bank and checked my balance because I figured the app was delayed on getting the updated information. When I spoke to the B of A agent she said $780..00 had been withdrawn from my account with a card and pin early in the morning. They were so friendly and nice very apologetic and they told her to be expecting some new checks and they will overnight them so she will have them within 2 days. My husband is actually currently dealing with this right now we went to do our taxes in February2022 and found out that his EDD money was stolen after he went back to Work in March 2021 and someone reopened his claim in May 2021 changed all his settings so he didnt get any notifications so person collected all the way till September 2021 total of $7100 .He currently has been denied by Bank of America EDD 7 time .Just received information from them regarding some of the transactions and only by teller not the ATMs no time stamps Bare minimum information so yesterday he called and complained and reopen the case again and ask for all of the ATM and teller transactions with timestamps and pictures. I called boa n they told me it was a withdrawal at a boa atm. 3:16-CV-00492-L-WVG (the "Action"). Another proposed class action has been filed against Bank of America over its alleged failure to protect the security of debit cards issued to California unemployment benefits recipients. Same here! drug injury lawsuits and product liability lawsuits. 2. Customers who used a payment card to make a purchase at I was left with no money to live on and no one could give me a glimmer if hope in getting the money back. I am glad this has been brought to the surface. When I filed my claim 5 months ago California EDD froze my UI account down and made me verify my Id which took over a month due to their faulty system and they still owe me thousands in my unemployment payments frozen in pending status. Bad enough u have to worry about exposure and not infecting my disabled husband, now Ive got this!! Until I was drained. Shear incompetence!!! "I been talking to EDD every day and they say they sent the paperwork over but when I talked to Bank of America, they say they never got it," said Koning. The class-action lawsuit will next focus on the root cause of the massive card hacking and whether Bank of America blundered by not using state-of-the-art chips on the debit cards. Please add me. A proposed class action filed in Arizona alleges a service malfunction on January 18 caused a number of Zelle money transfers to be unexpectedly reversed, preventing some Bank of America customers from accessing money in their accounts and keeping them in the dark about their true account balances. Alerted BOA , they sent new card. I dont appreciate my life being played with. Bank of America froze the account, leaving Mosson unable to access the remaining funds eventually returning the entire balance back to Californias unemployment department. Then the next agent assured me that the info about account closure was incorrect. I searched the number on white pages and BINGO, the number matched with the name the email was registered under. I have had the same problem with BOA and without notice they froze my account. i said that isnt possible I am holding my card and was sleeping and only I know my pin. I cant get any help from the Unemploymet office. by David Collins. What a joke every rep told me something different. This is ridiculous Ive already been victimized by the predator that took my money, now Im waiting on one (B of A) to unemployment. Still waiting to get my funds back and my stimulus check I had wire transferred over to this account. We are going through this now. In June, a judge overseeing a similar case signed off on an agreement through which Bank of America will provide temporary relief to those who the lawsuit is looking to cover. I am really grateful to him because I know a lot of people here have been scammed and need help. So now that my claim was granted their telling me that the extra 4,000 they kept if of mine I wont be getting that back. I was confused and wondering why this is happening how come out of 10 people total that Ive talked to no one can understand this issue that Im going through all the years the Bank of America has been in service and no one knows whats going on and tells me that everything is fine. I cant even buy gas or food. I sat there with my mouth opened In shock I couldnt believe how nice and accommodating to her. LOS ANGELES (CBSLA) - A class action lawsuit has been filed against Bank of America alleging that it hasn't done enough to protect unemployment accounts from fraud. #4 My BOA EDD debit card was hacked in Sept. 2020. them at support@thehackerspro. Mosson says Bank of America handouts debit cards to unemployment claimants that dont have a chip, leaving them exposed to skimming and other methods hackers use to steal private financial data. They said no. 00:00 00:00 An unknown error has occurred. To this day I never received that money they took.! So all thru Christmas I falsely accused 2 of my sons of possibly robbing me. Id love to get it on this. Dickey's Barbecue, a Dallas-based restaurant with locations across the country, agreed to a $2.35 million class action settlement to resolve allegations that the company's lax security resulted in customer payment card information being listed for sale on the dark web. Please add me! According to the suit, the bank has yet to reimburse the withdrawals or unfreeze the plaintiffs account, leaving her without access to $21,000 EDD has since deposited into her account. On Dec 17, 2020. "Bank of America should have known this was coming, they did not provide basic security measures. Highly recommended, Bank of America currently has a freeze on my funds, I am open to sharing my experience with bitcoin investment and losing money to scammers and to also enlighten everyone on how I was able to recover my stolen bitcoins from these scammers fronting as an ICO, feel free to reach out to the recovery company that helped me. I called to reopen my claim, which I was told had been done, only to have zero updates on everything. They couldnt have done that they still need my Pin#. Literally called and stayed on hold from 8am-5pm and at exactly 5pm automated message said we are now closed and was disconnected. I lost track of everything when I just gave up what now I dont want to give up I just want to see them face some kind of punishment for what they did to us me whoever went through this s*** that they put you through or me or he or she these f****** punks dont discriminate when it comes to f****** people over and I still have these emails from them but yet they cant even unlock my mobile banking. This breaches Bank of Americas policy which promises to provide products that are safe to use, Mosson alleges in the complaint. They issued me a new card also but I could not activate because my account was on hold and because of this fraud my edd account got frozen and I could not receive any payments. Please review our FAQ here. "I don't know what to do right now," he said. 7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. In February someone been used my card they made purchased things from food max. I am so distraught that I have considered suicide because of the instability and complete unaccountability by Bank of America as well as California EDD to resolve these issues so that I can keep a roof over my head by bare essentials for survival. The state of California and the EDD specifically are failing us, putting us into debt, trashing credit scores, ruining lives even further. The girl never started a case for me. I had money stolen off my card and Bank of America and EDD are doing nothing about it. With a default judgment, Bank of America has the legal authority to do things like harm your credit, garnish your wages, or gain access to the funds in your bank account. The case looks to cover all Zelle customers residing in the United States whose funds were affected by the service malfunction that occurred on January 18, 2023. According to the complaint, the alleged Zelle service malfunction kept consumers from accessing funds rightfully belonging to them and caused immense hardship as they were unable to pay for basic necessities like food, housing, bills, gas and medicine. He says many Bank of America unemployment account holders were never notified of the fraud. A lot of people have been ripped off their hard earned money to fake online investments but the good news is that your funds could be recovered if you have some certain details and contact INSTANT RECOVERY as quick as possible. I knew there was plenty funds to purchase the groceries and gifts I had for my family. On Monday April 19th I woke up to a low funds alert of my Bank of America prepaid debit card. This is an absurd! The complaint lists a number of ways in which it says the bank is failing to provide an adequate response to the fraud: not answering the customer service phone lines it advises EDD cardholders to call; opening claims and then closing them so soon thereafter such that a full review could not have been done; crediting funds to EDD accounts and then later reversing those without notice to the EDD cardholder; failing to extend provisional credit to EDD cardholders as required by law; and freezing EDD accounts unaffected by fraud.. Many defrauded EDD cardholders After UIA did a 3 month investigation they found that BOA never released my funds back to them. Do you hold an account with Bank of America? Please provide any additional information about your inquiry. February I called againturns out the guy that filed my claim never really filed it even tho I did get the new card and had been using it for 2 months. It was a really hard time for me because that was all I had and they tricked me into investing the money with a guarantee that I will make profit from the investment. How????? My UI benefit money was stolen from my BofA acct on the 26th of April. Wow. The bank was also ordered to pay provisional credits to EDD claimants and improve its customer service after it failed to handle the flood of customer phone calls and complaints over the lost funds and lack of security measures. Attorney General Eric Holder and Associate Attorney General Tony West announced today that the Department of Justice has reached a $16.65 billion settlement with Bank of America Corporation - the largest civil settlement with a single entity in American history to resolve federal and state claims against Bank of America and its former and I called BofA immediately to report it. Nobody knew why my purchases were being denied. I am a woman in construction. that reports on class action lawsuits, class action settlements, `840 Malcolm Road, Suite 200 `Burlingame, CA 94010 `Telephone: (650) 697-6000 `Fax: (650) 697-0577 ` `Attorneys for Plaintiff and `the Proposed Class ` ` `UNITED STATES DISTRICT COURT ` `FOR THE NORTHERN DISTRICT OF CALIFORNIA ` ` `JENNIFER YICK, on behalf of herself `and all others similarly situated, ` ` `Plaintiff, ` ` `v. ` It make me wanna go on a rampage, kick and punch the wall. "I was born with just half a heart in my body and I was dead for six minutes and came back to life four times," said Koning who posted his story on YouTube. Bank of America EDD Funds Fraud and Lack of Response Complaint, Unauthorized Credit or Debit Card Charges. The EXACT same thing happened to me; Cannot take this anymore. $600 stolen from an ATM in LA when I was in San Fran. TELL EVERYONE YOU KNOW DO NOT SLIDE CARDS WITHOUT INSPECTING ITS SURROUNDINGS a camera in a liquor store can pick up your pin entered and or a false front is inserted over reader copies your strip, #2 Let us know in the comments below. I lost my car because of this and Im still about to lose my home. Next day I receive the new card and I am not able to activate it. We walk out to the ATM in the freezing cold and I insert my card but my PIN number in shes watching my transaction she tells me how much money I should take out and it declines me again. Called the following day (Saturday) and was on hold for 1.5 hrs and was able to have the card activated. They buy the magnetic card copier off of Amazon it even comes with like 20 blank plastic cards with blank writable magnetic strips on them ! She says oh yeah zelle work go ahead and try it and I said are you sure it wont set off red flags and Im sending money to myself on another account and she said no it will not. Bank of Americas got me twice in one week. I am losing everythingthing I own so fast its terrifying. The injunction compels Bank of America to unfreeze accounts and reopen investigations into stolen benefits issued on prepaid bank debit cards in a fraud epidemic first exposed last fall by KPIX 5. Attorneys representing the plaintiffs in this class action lawsuit are P. Terry Anderlini, Joseph M. Goethals, and Jackson D. Morgus of Anderlini & McSweeney LLP. I thought the issue was solved a few days later I received another email from boa on 4/2 that my profile had been updated. The governor announced his budget last week but didn't say anything about the problems at the EDD. Called Bof A and was on hold for 2 hours and was told my account was blocked and that they couldnt do anything. Bank of America exposed unemployed California workers to fraud and suspended jobless payments after the banking behemoth failed to properly safeguard their benefits accounts, a federal. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. Yick also said she is worried about others who have lost much more. "This is very frustrating for thousands and thousands of recipients of unemployment benefits who have been stripped of their lifeline in the middle of a pandemic," said class action attorney Brian Danitz, a partner at Cotchett, Pitre & McCarthy, the firm filing the suit. I honestly dont even know if that will fix the problem. They refuse to refund any of the stolen money. I too had money taken out of my BOFA EDD account. A new filing out of California claims the bank isnt protecting the unemployment benefit accounts it is in charge of and is failing to make it right for the thousands whove been frozen out of their money. Its been a week and I havent got the new card. The next day, Monday morning I called Bank of America. I received a replacement card in the mail yesterday and could not activate it through their automated system so I called them. On February 21, 2021, 1 had $983 stolen off my EDD debit card when I went to buy groceries at a Lucky supermarket. Their agreement states that they will put the money back on within 10 days and that the investigation will take up to 45 days of which weve both passed. eventually returning the entire balance back to Californias unemployment department. Please add me. So I gave up. "I feel like our voice is being heard or being acknowledged," said Yick. I called B of A on Wednesday 4/21/21 to check status and was told my case was closed. December 19,2020 someone stole $2,780 dollars from my account at 3 ATMs here in Manteca, CA. Went to use card to buy food for my family and declined. Have you lost your money to online theft and you are in dire need to recover them? Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Ive had $11,000 taken from my account, even after they closed and opened a new account. 2023 CBS Broadcasting Inc. All Rights Reserved. Its sad that really need that money right away. I opened a claim right away when I realized there was only a $1 I immediately called BofA to reopen my fraud. I have had excessive overdrafts and missing payroll deposits since may 2020 indentity theft fradulently closed my account with money couldnt access the money still being deposited and unable to access my hsa money to pay my medical bills please contact mr asap Thank you. The complaint for this class action brings suit against the bank, because of the rampant theft of funds from card recipients and because of its inadequate response to the thefts. This whole situation us ruining my life. I was told then to file a claim with their fraud department. It says it is working to re-open claims for those who are eligible and have money in their accounts. I had 300.00 taken out the same day my money was deposited. Californias Economic Development Department (EDD) has chosen to have its unemployment benefits distributed in the form of a prepaid debit card, issued by Bank of America, NA. I am currently trying to recover $1,880 that B of A refuses to put back on my account until their investigation is complete. Bank of America has since responded, noting that it has added customer service agents to answer phone calls and investigate claims in a statement to reporters. I continued how can this be as there was never an investigation started. I think this is very unfair and I need help can somebody please contact me and tell me what I should do because whore $440 was stolen from me Thats really freaky because Im scared theyre going to try and steal more money from me again and I think its unfair that these people get to walk around with someone elses money and the banks not even helping me there against me.