Holland America Line welcomes all guests to explore our cruise vacation offerings. Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. The credit card on file and payment day of the month can be updated at any time. This should correct the problem. Fully Accessible Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. Thanks so much! Holland America Line ; internet package Special Event: Q&A with InsureMyTrip. Please be aware, however, that although every effort has been made to present you with the best available facilities in the countries we visit, some of these tours may not have amenities such as air-conditioning and toilets on buses. In addition, stabilizers on modern ships, availability of advance weather information, and development of effective preventative medications have greatly reduced the incidence of motion discomfort. This can be done seamlessly from their first device just like upgrading service level package. 3. We suggest that guests visitwww.cbp.gov/travel/international-visitors/estafor additional information regarding the ESTA and VWP. Some low-cost fares do not allow pre-assigned seats. Or explore at your own pace, with a premium hotel as your home base. No sharing is permitted. Certain apps, a variety of service options, port of call, and destinations along your cruise can all impact the internet service on a ship. One of the most important practices in reducing and preventing illness from infections while traveling is washing your hands regularly. Beverage Management reserves the right to revoke the package if misused. If you begin the process and cannot finish due to insufficient information, you may return to complete it at your convenience prior to departure. Internet and Wi-Fi: There is a 24-hour internet cafe onboard and shipwide wireless internet available onboard Princess Cruises. Holland America Line's EZpay option makes it a breeze to budget for a dream cruise vacation and pay it off over time. We assume no responsibility for loss, damage, or delay while baggage is in the custody of airlines. All guests are required to disembark the ship at this time. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland America Line ship. The app is currently available on Norwegian Escape, Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Gem, Norwegian Jade, Norwegian Pride of America, Norwegian Star and Norwegian Sun. Ask the airline to immediately advise our Air/Sea Department, or call us yourself at 1-800-628-4771. Some airlines charge for seat assignments. Q Do I need vouchers for my transfers? Norwegian has experimented with StarLink internet on their ships so plan on upgrades coming in 2023. Guests can also receive a discount when booking pre-cruise. Make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. The days of the unconnected cruise are officially over. Fully Accessible Single Side Approachrooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. You will need to provide proof of current vaccinations for the animal. These rooms provide some accessible features. Of note, cruisers should keep an eye out for promotions. Just in time for wave season, Holland America Line is offering unprecedented deals for all types of travelers through . You will pay for the data you use, not by the minute, so if youre looking to stream Netflix or just upload a few pictures to Instagram, youll be able to find the package right for you. Guests can purchase individual items, multi-day wine packages or an array of convenient beverage cards (for alcoholic, non-alcoholic or soda fountain beverages). It begins with the design and equipping of our ships. Please check with the shore excursion staff on board for the most accurate and up-to-date information. Pay As You Go is also available for $0.79 per minute, but this is only available for purchase onboard. Park 'N Fly offers discounted off-airport parking rates through the Park 'N Fly Network offering service from more than 65 major airports nationwide as well as Port Everglades, Florida. Changes to the booking may require cancellation and rebooking of flights. Q I find some of the wording on my Express Docs is too small on the screen to read comfortably. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so youd need a separate package for each device you wish to access the internet. All of our crew are appraised by a senior officer at the end of each sailing assignment. On your Holland America Line cruise you're free to dine As You Wish, from a casual bite poolside to a formal five-course affair in our classic main Dining Room, where you can choose traditional pre-set seating or a flexible open schedule. However, please be advised that adverse weather conditions such as wind, swells, or extreme tide levels may prohibit the ability to transfer from the platform to the tender. Guests in each stateroom receive a disembarkation package near the conclusion of their cruise, which includes luggage tags, an assigned disembarkation time, and details about customs formalities, baggage handling, travel arrangements, and other important information regarding disembarkation. Please see your server or bartender for a full list of items included in each package. Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001. We remain optimistic that our approach on future sailings will become more flexible. If you are a NON-US or NON-Canadian citizen and are arriving to Canada by air, you may require an Electronic Travel Authority (eTA) to fly to or transit through Canada even if you do not require a TRV. After clicking the Print Boarding Pass button, the screen may read Loading. Look to the top right corner. A Holland America Line has gone voucherless for most services. Its easy to leave copies of your itinerary with your family or friends. Guests are responsible for verifying the actual requirements and recommendations at the time of sailing. Provided you have not requested early ticketing, Flexible fares can be changed or cancelled without change fees at any time prior to your cruise final payment due date. This indicates a pop-up has been blocked. Purchasing Transfers They'll save you up to 25%. If you are unable to function independently in these areas, you must bring a caregiver with you. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. Are you saying HIA gives each person their own access from their device, but the occupants can only get on one at a time? Facsimile service is available on board. Please review your itinerary and verify your specific travel requirements. Activities are offered for kids (ages 3-7), 'tweens (8-12) and teens (13-17). You can also order Beverage Packages, Champagne and other onboard gifts for any guest booked on a Holland America Line cruise. Traveler advisory - Baggage fees and other charges may be directly assessed by airlines or airports. We hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections. A Yes, all the required information is contained in Express Docs, including flight itineraries, hotel and transfer details. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Children are welcome in any of our dining venues. As our ships operate in a maritime environment sometimes far from shore, we rely on a complex satellite system for our internet service and speeds vary around the world. Royal Caribbean Royal Caribbean proclaims that its VOOM internet is the fastest internet at sea. Its best not to bank on it. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. do a Zoom call, etc. Important Information for Service Animals on Australian Cruises Guests who are not citizens of the United States, Canada, the United Kingdom, Australia or New Zealand, may require a Temporary Resident Visa (TRV) to visit or transit Canada. For questions about your service or about billing, please contact your home network customer service. (Remember that checked baggage might not be accessible at all times.) Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. We urge you to have the letter faxed in as soon after making your reservation as possible. Some people have been successful using Wi-Fi calling with the Premium plan and others have not. SY5002 & SY 5001 are set up with queen bed only to meet compliance spacing. If you've purchased a Holland America vacation package or hotel accommodations you will find information in your documents. Attn: Cash Applications For bookings made in Australia, submit written cancellations to Holland America Line, Level 5, 465 Victoria Avenue, Chatswood, NSW, 2067 Australia or generalenquiries@hollandamerica.com.au. Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Further, cruisers will save 15% off onboard prices when purchasing online. Additional charges in most cases will apply for streaming or higher/longer coverage periods and can have a significant impact on the cost of your cruise experience if not booked in advance. Holland America Line is not responsible for airline schedule changes. As such, minors may not be left unsupervised on board the ship. DW has the app as well, primarily for internet access. Hairdryers are available in staterooms on all ships. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. We felt the term Dressy was a bit less stuffy and a bit more festive, which is what a dressy evening should be: a chance to get dressed up and enjoy the evening while still being comfortable. View Cancellation Policy. What follows is a breakdown of the advertised services around Wi-Fi by the cruise line and previous cruiser insights on these services for many cruise lines sailing vacationers are considering. In order to make returning home as smooth and easy as possible, please take note of the following tips. Roll-in Shower and bathtub: Suites SC6175 & SC6164. ), Jonathon is the tech guy behind CruiseportAdvisor.com. Q: Is the dress code the same on Grand Voyages? Reviewing Your Air Information You will recognize our representatives by their Holland America signs. Q Is it possible to check in for both my travel companion and myself at the same time? Choose from two Internet packages based on browsing habits then use apps or sites in your Wi-Fi plan without worrying about minutes or megabytes. As Princess is part of Carnival, StarLink Internet will be coming to the fleet in 2023. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. There is more time to review your itinerary for accuracy. Premium unlimited costs $34.99 per day and includes streaming. Taxes, Fees & Port Expenses are additional on all fares and range from $105 to $705. Please note the following general information about Luggage Direct: Bags VIP luggage delivery allows you to bypass the baggage claim and begin making the most of your vacation right away, without the burden of luggage. The caveats with their internet, however, are that it wont be as fast as internet on land (and current customers agree), and because its provided via satellite, physical blockages will affect connectivity (i.e. If we do not have your information by this deadline, you will be unable to sail. View the complete list ofprohibited items. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Caf and your wireless device. Roll-in Shower: Staterooms VB6003, VB6004, C1082, C1081, D1100, I-8037 (Surf your favorite sites including e-mail, news, sports and more. Anyone wishing to volunteer to lead this service should contact the Cruise Director. This package will offer the fastest speeds to support streaming. CPP Platinum is not available to residents of New York State, Quebec or Puerto Rico. Stay tuned for more info on when it will be installed on all ships in the fleet. Restricted Fares: Full payment for air reservation is required at the time of air booking. Click Done when youre finished.). These are usually either good for 24 hours or a certain number of minutes. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Roaming charges will apply. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. Your Future Cruise Consultant will handle all the arrangements on board and your traveladvisor will assist you, and receive full credit for your booking, when you get back home. Every nautical and engineering officer on our ship has a government license either issued or approved by our flag state that confirms they have met the requirements for their position on the size of ships that we operate. You are responsible for complying with the policies. Surf Read the news, check your email and keep up with favorite sports apps* and sites. With very limited exceptions (such as our Panama Canal cruises), U.S. law prohibits a person from beginning their cruise in one U.S. port and ending it in a different U.S. port. Only $17.95 per guest/per day* Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. Any changes will result in the cancellation of the entire air booking. We anticipate that your stateroom will be ready at approximately 1:00 p.m. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. The dining room is considered a fine dining restaurant and shorts are not permitted. If your scooter must be stored in the luggage compartment of a motorcoach it may be necessary for someone traveling in your party to load the scooter into the luggage compartment; the policy as to whether or not the coach drivers are able or allowed to provide assistance is that of the Tour Operator and not Holland America Line. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. Upon disembarkation, your bags are delivered directly back home. Click the Book Online Now button located below to view and purchase gift options. To set up EZPay, please contact your travel advisor or Holland America Line at. Subject to availability. View the EMERGENCY Contact section in the Contact Us page for emergency phone numbers and telephone options to/from the ship. Only one device at a time can be used with these packages. Holland America Line ships are not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Center. Yes upgrades are available for our Surf Wi-Fi package, the package included as part of the Have It All fare. Hi-Fog systems in the Engine Room and Incinerators, Fuel System Shut-Off Valves in the Engine Control Room. You must be able to care for yourself, including dressing, eating and attending the ship's safety drills. They are required to check and re-check. Roll-in Shower: Suites SA7094 & A6148, and staterooms VA8132, I-7108, I-6116, I-5112, V5057, V5052, VH4094, C1125. For guests with Holland America Lines Flight Ease plan, name spelling corrections may result in a higher air rate, loss of space and/or change fees. Please contact the ship's Medical Center for any medication requiring refrigeration. Late arrival protection: In the event your flights are delayed or cancelled by the airline on the day you are en route to or from your cruise, our staff is ready to assist you, 24/7. All mail is subject to local postal office procedures and rates in the port mailed. We recommend booking your flight arrangements through Holland America Line's Flight Ease. We are Don and Heidi, the husband and wife travel team behind EatSleepCruise.com. Viking Cruises Like many of the other luxury cruise lines, WiFi is included in the cruise fare on all Viking cruises. If governmental action results in any element of Taxes exceeding the estimates used by Holland America Line for purposes of computing the quoted amount, we reserve the right to pass through the extra amount. Fully Accessible Airline bookings are subject to flight schedule changes by the airlines. Additional safety, security and health inspections are carried out by other U.S. agencies including Customs and Border Protection, the U.S. Centers for Disease Control and Prevention and the Department of Agriculture. Other perks may include onboard credit, free gratuities, free drink packages, free specialty dining, and so on. This allows you to browse websites, use social media apps (except for TikTok), and access email (no VPN). Home Cruise Tips Guide to Cruise Ship Internet and WiFi. A hydrotherapy pool bubbling with warm, therapeutic sea water*, Heated ceramic lounge reminiscent of an opulent Turkish bath, Private treatment rooms, including couple's massage rooms, Massage therapy inspired by an exotic blend of cultures from Hawaiian Lomi Lomi to Chinese Tui Na, The latest exotic skin, body, hair and nail treatments, Knowledgeable, professional therapists trained to guide you through your spa experience. The Current View and Current Page options allow you to print just the page that is pictured to the right.You may also select specific pages you would like to print by typing the page numbers in the box next to Pages.For example if you just want to print pages 2 and 3. Finally, the 24 hour package is valid on one device for a 24 hour period. May 05, 2021 7 min read. To clear cookies using a Mac, click Safari on the Apple menu bar along the top of your screen and select Preferences. If you plan to bring a service animal, you must call ourGuest Accessibility Dept. Fees incurred as a result of cancellation cannot be applied to future bookings. Please note: Foreign currencies cannot be accepted or exchanged by the Front Office. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Whether we are chronicling our travels, advertising our business interests, getting remote work taken care of, sharing vlogs, or engaging with friends and family few can go a day, much less extended time periods without Wi-Fi access or means of getting to their accounts. Radar to precisely locate other vessels along our path. The Surf package is the cheaper of the plans but does not include streaming, the ability to send or receive photos, or use technology such as FaceTime. As we continue to review our restart protocols we are now able to allow guests using oxygen concentrators or undergoing peritoneal dialysis on all voyages. west virginia vacation packages; bid meaning in bengali. Payment for air travel will be due with your cruise final payment. Changes to your already confirmed flights (change fees and differences in fare may apply), where in the original itinerary the port is located, visas and other legal documentation that may be required, application of the Passenger Services Act to the new itinerary, comparability of cost, flight connections, and travel time required (any unused value on the original air ticket will be used to offset the cost of the new air ticket), Passport, visa or permanent resident card, Credit card you wish to use for onboard purchases. Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. The following flight options can be managed by logging into My Account or Manage My Cruise at www.hollandamerica.com. As the name implies, the Unlimited Premium WiFi package is the most inclusive allowing for unlimited surfing, social media, and streaming options. Roaming charges usually apply at sea -- depending on provider and service availability. Guests who prefer to cruise without all of the extras have the option of a standard fare when making a booking. Because governmental travel requirements change periodically, you should check with a visa service or the consulate of each country you will visit no later than three (3) weeks prior to sailing to verify travel documentation. We considered this a very high price for 1 device-at-a-time for 7 days, but we bought it anyway. If the fine is assessed due to a flight delay, we will pay the fine if you were participating in our Flight Ease program. All phone calls, whether inbound or outbound, are charged a satellite tariff. Please note, lift equipped transportation within the United States may be arranged without additional costs. A We do require that the Online Check-in be completed before the Express Docs can be printed. The Deluxe drink package for Royal Caribbean Onboard pricing is currently $63.00 - $89.00/per day for 2021-2022 sailings. If you believe you need a larger scooter, please contact our Guest Accessibility Department so that we can discuss your requirements. If, due to any cause beyond our control, we are unable to arrange for air travel or the air travel we arrange is unavailable or otherwise fails to materialize, to the extent permitted by applicable law, our sole liability will be limited to refunding the air price paid to us. Please check with the Shore Excursion staff on board for the most accurate and up-to-date information.