While all rides and shows are still FREE with your paid admission, TimeSaver helps you maximize your visit so you can spend less time waiting in line. Please call us at (888) 428-6789 for more information. while the rest of the group rides the attraction. Ask any Host for assistance or directions. Changes to season passes. StubHub Faces Lawsuit for Changing Refund Policy in Wake of COVID-19 The ACCC has issued advice for consumers and businesses on their rights and obligations if events, flights or travel services are cancelled due to the coronavirus pandemic (COVID-19), or if people wish to cancel their travel plans. . Track Your Return. On some rides, other group members may be allowed to ride again for the second half of the swap. After the Parent Swap, Guests will exit with other riders. while the rest of the group rides the attraction. 28 August 2020. You will be asked to Sign In if you already have an account or you can click/tap on "Registration" if you need to createa new account. Country music legend and philanthropist Dolly Partons amusement park, Dollywood, updated its COVID-19 restrictions this week. Dollywood reopens amid COVID-19 pandemic to season passholders Operating hours of Properties are subject to change without notice and without liability to Herschend. We are possibly coming back at Christmas time, but we will DEFINITELY not be coming here. We regularly review our policies to ensure a safe and enjoyable experience at our parks and resorts. Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches. For assistance with Dollywood for resort/vacations bookings and tickets, call now at 1-800-365-5996 or Contact Us online. Under their flexible booking policies, the Hilton and Marriott often let guests cancel 24 hours before their arrival. If park operations are interrupted because of severe weather and your stay is shortened, you can request a Rain Checkjust ask. Be sure to double-check operating hours before your trip. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. An additional amount will be charged for each additional dog sharing a kennel or cottage. Once within your My Dollywood Account, scroll down to the Passes module on the account overview page and click/tap on "Renew Passes". Yes. DollywoodDollywood staffs three Safety/First Aid Officesone in the Jukebox Junction area near the Pines Theater, one in Wilderness Pass near River Battle and another in the Village area near the train crossingwith medical personnel on duty at all times during park hours. Please see ourGroupssection for more information. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Lost and Found opens one hour after park opening and closes when all guests are out of the park. Dollywoods Parent Swap is easy; heres how it works: The entire group enters through the regular Guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) Tripadvisor performs checks on reviews. Be attentive to your surroundings. Australian producers and promoters have made significant changes to their box office policies since 2020 . Southern charm and thrill rides: What it's like to visit Dollywood If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For your convenience, Package Pickup is staffed until Park closing. The wristband helps you and your children quickly identify which rides he or she is tall enough to ride, based on the minimum height requirements established by the ride manufacturers to ensure Guest safety. Set in the region's foothills, the amusement park is located at 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863. Statement on coronavirus (COVID-19), consumer contracts, cancellation Capture memories throughout the year with a Season Photo Pass valid for Dollyood and Dollywood's Splash Country. Social distancing guidelines will limit the capacity of the parks . To link a pass: Select the "+Add Pass" option. Park Hours Sign In | Register Search. Doggywood is located adjacent to Guest Services at Dollywoods Front Gate. For your convenience you may have your hand stamped at the exit. Good Question . From there you can click/tap "View" for your digital ticket pass. Refer to the Entertainment Schedule and Park Map upon arrival or online (when available) before you arrive. Dollywood Theme Park. Dollywood announced on Friday afternoon that they would not be opening for the season over coroanvirus concerns. In the fall, you might consider weekdays. Dollywood is pleased to offer a variety of parking options based on our guests' needs. Delta Air Lines has updated its policies for workers who get sick with the coronavirus, soon after the Centers for Disease Control and Prevention shortened its recommended isolation . No one was even trying to social distance and many, MANY could not be bothered to where a mask, even when the temperature made wearing one comfortable. Due to the disruption caused by [COVID-19, the recent earthquake, extended power outages, etc. Please visit the Account Overview page. Joey Buck, park chaplain for 12 years, said Sunday services at the . Masks will still be required in indoor areas. Due to COVID-19 (Coronovirus), many businesses including Dollywood were forced to temporarily close or open later than scheduled. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. We understand that rain can . Specialties: Dollywood is a 150-acre theme park with more than 40 unique rides and attractions, distinguished food, Smoky Mountain craft demonstrations and award-winning entertainment with more performances than any other theme park in America. Any person refusing to comply with security and safety searches will be refused entry to the Property. You will be sent through a page where you simply tell us how many passes of each type you would like. On Feb. 26, StubHub's general counsel was hailing the company's . Below are some resources that may be beneficial to you when searching for the right place to stay for you and your family: Parking is $25 for all standard length vehicles and $30 for oversize length vehicles such as RVs and trailers. In the summer, try for Wednesday or Thursday. Please contact our office at (888) 428-6789 to change your visit date. Nobel Peace Prize winner sentenced to 10 years in prison by Belarusian court, Whats the newest city in the US? Please seeDollywood's accessibility pageorDollywood's Splash Country accessibility pagefor more information. American Express, Visa, Mastercard and Discover. Family restrooms featuring their own private entrance are located in Country Fair, Owens Farm, Wilderness Pass and Showstreet. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Dollywood said it is providing refunds on a case-by-case basis within 30 days of the request. Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Customers might be unsatisfied with their order for a number of reasonsit arrived damaged, they ordered the wrong size, or it simply didn't meet their expectations. Visit the link below to learn more about our award-winning festivals and events. Please see Dollywoods. Yes, sometimes you go to try out a bucket list of rides. Dollywood Reservations during COVID. There are three different levels of TimeSaver H2O. Disability license plate or hang tag must be visible. There are multiple reasons for this but contact us if you would like to renew that pass. DollywoodATMs are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the Mountain Laurel HOME, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from Wilderness Pass Plaza. We stood in line for at least half an hour behind a large family who did not wear masks. How they handled so many visitors Everyone so friendly.Loving want they do.We enjoy the many shows.They have chosen the right preformers. And for new and existing bookings created by Jan. 31 for any sailing . It's also a good idea to provide easily recognizable identification for your stroller. In particular, for most consumer contracts, the CMA would expect a consumer to be offered a full refund where: a business has cancelled a contract without providing any of the promised goods or . A completed & signed copy of your TN Tax Exempt Certificate or 501 (c) (3) determination letter must be presented with each payment. Airbnb lets its hosts pick from a range of cancellation . Dollywood was originally scheduled . This transaction must be made on the day of your visit before leaving the Park. DO NOT enter into any restricted areas including ride perimeters and designated employee areas. The shows were not open which I was a little disppointed as they could have done tickets for the show & still provide social distancing. Do not create disruption with behavior that is unruly, disruptive or illegal. We love to go to DW in October! You can apply your paid one-day admission toward the price of a season pass. Then on that next page scroll down to retrieve your digital tickets. Dollywood postpones opening over coronavirus concerns If you smoke, please utilize the many designated smoking areas indicated on the Guide Map. Dollywood reopened on Friday for its 36th season . About Our Returns Policies. perform the rentals of ECVs, Wheelchairs, Strollers, and Lockers to include all sales functions, rental agreements, refunds, and exchanges . Check the Status of Your Refund. ticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Unescorted children will not be admitted to Dollywood. Groups refunds will be given in the same manner that payment was made. Please see ourDirectionspage andDestination Mapfor a map of the area. Guest should call 1-800-DOLLYWOOD to discuss specific options. Canceling A Trip For COVID And Need A Refund? An Expert Says Travel Simple click/tap the order for $0.00 Amount to get to your added entitlement(s). Along with ample disability parking, Dollywood Theme Park also provides accessible trams for those using wheelchairs during their visit. Season Passesare your best value if visiting more than one time during the season. Coronavirus Tax Relief - IRS tax forms Dollywood after COVID 19 | visiting theme parks post-pandemic - Blooloop Please call (888) 428-6789 before returning tickets for assistance on your groups refund. According to the company's website, on April 12, masks were made . Proof of rabies and Bordetella are required at check in. On Mobile, the Sign In or Register and Account links are in the hamburger menu in the upper LEFT. For cruises departing through April, passengers can cancel up to 61 days before sailing for a full refund, including fees. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. Call center hours are 9-5 Monday . If this occurs, please return any forfeited comp admissions/meal vouchers. On every ride there were multiple people standing in line who did not follow the policy. After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood or Dollywood's Splash Country. There is no need to call with changes to park admission only reservations until your count is final. Must not wear garments or carry items that display objectionable material in a family environment, including obscene language or graphics. A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. And this Intercontinental - where Decman booked - two days prior. To purchase a new pass or a pass that is exclusively offered to a select group, please visit theSeason Pass pageand make your selections. Dollywood updates COVID-19 guidelines, masks no longer - The Hill However, guests are allowed to bring one unopened bottle of water per person. This is by far the most important change of 2020, one that necessitates more planning on guests' end. You can apply your paid one-day admission toward the price of a season pass. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. Any form of harassment (including verbal harassment or abuse or threatening remarks or actions) whether directed at Guests, personnel, or animals is prohibited. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Dollywood and Coronavirus: Everything You Need to Know - Smoky Mountains Reservations consisting of admission tickets and/or cash value meal vouchers only may be paid in advance or upon arrival. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. Strollers (single and double), wheelchairs and electronic convenience vehicles (ECVs) are available day of visit, first come, first served. Dollywood is committed to providing a safe and enjoyable environment for our guests. The use of illegal drugs is prohibited at the Property and at all times during participation in any Herschend Activity. COVID-19 | USAGov Returns and refunds policy templates for online shopping sites I would time your call to their opening time which this week is 10:00 am EDT (GMT - 4) on Wednesday, Friday, Saturday and Sunday. Yes! The music is fantastic, the weather is perfect, and the halloween decorations and pumpkins are the best! Female one-piece swimsuit tops (Guests 13 and older) must be covered with a shirt or other garment. Country music legend and philanthropist Dolly Parton's amusement park, Dollywood, updated its COVID-19 restrictions this week. But that ended after just a few months in March 2020 and now the company's default COVID refund policy is whatever terms you book under. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Dollywood has temporarily laid off 630 workers during the COVID-19 pandemic. Dollywood says it will not ask for proof of vaccination We strongly recommend this option to expedite your group's entry into the park. PIGEON FORGE, Tenn. (WATE) Dollywood adjusted its COVID-19 safety protocols for park visitors this week after changes in guidance from the Centers for Disease Control and Prevention. Re: Dollywood refunds. At this time, masking is optional for employees and guests, regardless of vaccination status. Also, the name on the photo ID must match the name on the credit card. There were also multiple markings on the floor regarding safe distances. Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. . Alcoholic beverages of any type unless such beverage was sold to the guest within the Property by a vendor designated and approved by Herschend. You can access them from the order History module within your account though. We love theme parks and have been to a couple that are doing the precautions for Covid correctly. Dec. 29, 2021. This is the first time that . Herschend reserves the right to deny admission, prevent entry, require an individual already admitted to leave, or ban individuals from the Properties or from participation in Herschend Activities, without refund, liability or compensation, for failure to comply with any of these Terms, for unsafe, illegal or offensive behavior, to ensure safety, security or order, or if we consider that the circumstances otherwise so require, in our sole and absolute discretion. Airlines currently offering travel flexibility Facepaint that completely covers the face or alters the identity of the Guest is not permitted. Yes, we offer group rates for groups of 15 or more paying Guests. Apologies for this! Dollywood is happy to publish wait times for its most popular rides so you can spend less time in line and more time creating memories. PLEASE READ IT CAREFULLY. Due to health & safety regulations, outside food, beverages, glassware & coolers are not permitted inside Dollywood or Dollywood's Splash Country. Footwear without heel straps is not permitted on Barnstormer, Sky Rider, Waltzing Swinger, and Wild Eagle. Complimentary transportation is available between Dollywood and Dollywood's Splash Country via the parking lot trams for all guests wishing to travel to both parks on the same day. We reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event Rules. Guests may not cross any fences, chains, ropes, landscape areas, or other barriers. If you are receiving error code 45 on the checkout page after entering in your billing information, here are some troubleshooting techniques to resolve that: Repeat this process for each pass you are attempting to renew and then "Add to Cart" again and if you continue to have issues, let us know and we'll investigate for you. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. What the Flexible Refund Policy? | Disney Cruise Line - Go.com Rain Checks are not available for Season Passholders. Dollywood has always been proud to assist our military families. I get it. More Time, Less Wait! Restrooms with vending facilities are in Rivertown Junction, Craftsman's Valley, Country Fair and Jukebox Junction. Having some questions about visiting or booking? Guests shall not enter into any restricted areas, ride perimeters, animal enclosures, or designated employee areas. We do not offer AAA discounts at Dollywood or Dollywood's Splash Country. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. There is a policy in place requiring people to wear masks. Social distancing is also in effect on all rides at Dollywood after COVID-19. Dollywood says it will not ask for proof of vaccination - WYMT There are certain items that must be returned . Dollywood Silver Season Pass: starts at $149, includes 2 Bring-a-Friend Free tickets and a discount on lodging. Do not cross any fences, chains, landscape areas or other barriers. "I polled our Contact Center hosts who take guest calls to put together a helpful Q&A for you. Dollywood and Dollywood's Splash Country offer a variety of options for Guests who must make nutritional needs considerations. Guests must move about the Property in an orderly manner, remain attentive to their surroundings, and walk rather than run. Established in 1986. Dollywoods easy-to-use TimeSaver line management system lets you avoid long show lines at select shows and rides. To find out more information please call 1-800-Dollywood (1-800-365-5996) in advance of your visit to speak to an attendant at our Ride Accessibility Center. 'Mask-optional spaces': Dollywood adjusts some COVID-19 safety Properties, entertainment, shows, craft showcases, rides, attractions, and festivals, as applicablemay be closed due to maintenance, special events, or weather without notice and without liability to Herschend. Tickets are not required for Dollywood shows (with the exception of special concerts). Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. Dollywood set for June reopening with coronavirus measures