JavaScript is disabled. Rebooted the router. Here's how the Galaxy S23 compares against the iPhone 14 Pro. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. Using the Wireless Sync tool doesnt help, and even seems to increase the delay between HomePod and TV. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. If you depend on your devices, wait for the final release. User profile for user: The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. This adjustment should resolve the issue for the time being, at least until the official fix arrives. any proposed solutions on the community forums. I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. company number 03997482, registered in England and Wales. To start the conversation again, simply Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. Also every 10 mins or so there's some sort of static issue. Notably, some Nvidia Shield TV users are also facing this issue. When the test is complete, click Done on your Apple TV or iPhone. after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. I can hear the clicks when moving between app tiles, or opening an app. Oct 7, 2021 7:41 PM in response to dangregory. Funny thing is so android cast on my Sony TV is working perfectly. This happens on all devices. Get the best of iMore in your inbox, every day! For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. Why is there no student checking it with some devices before they roll it out? You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). Oct 4, 2021 1:09 PM in response to elmofles. If I stop the video, exit out of it and restart it, it syncs again. Please refresh the page and try again. Here's how it compares to the 2022 13-inch MacBook Pro with M2. Copyright 2000-2023 M2N Limited E. & O.E. If this is one app doing it that might be the culprit. Alt1037, User profile for user: For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. Irritating Is there a workaround to fix this? If I pause and immediately play it is resynced. My issues are with hard wired speakers fed via hdmi and not on all streams. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? YouTube TV audio is out of sync with video. Sometimes it takes a couple of tries. In five minutes it gets about 5 seconds off. Benfeever, User profile for user: Note: This issue applies to some TV models released in 2019 or later. Rcxecutioner, User profile for user: To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. It either starts buffering, loses sync with the audio track or loses audio altogether. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. The issue first came to light after the tvOS 16 update and is yet to be addressed. On iPhone: Tap Continue on the Wireless Audio Sync box. Seems the audio sync issue is new since TVOS 14.4 updated to TVOS 14.5 and currently 14.6. If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. Although if you reset the Apple TV you would have installed the latest versions of other apps. Apple TV 4K, A forum where Apple customers help each other with their products. sync is much better when using airplay but still not 100% perfect. This doesn't look like a fluke. Been having issues with audio/video syncing with my new ATV 4K. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. Sep 23, 2020. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. Some claim that they were able to play videos without any audio sync issues on the Infuse client. Again, this seems to happen most frequently with Netflix and HBO Now. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Delighted to have just upgraded my home cinema after about 14 years. It may not display this or other websites correctly. The TvOS 15.1 does not fix the problem. Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. Yep, same here. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. If you love what we do, please consider a small donation to help us keep the lights on. Oct 8, 2021 11:21 PM in response to ayrtonoc. Well, very happy with the sound but very disappointed with the audio lag. Before 14.5, the wireless sync tool did a great job, now it doesnt. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Wait until Apple TV downloads the update. At any time, you can reset and repeat the Wireless Audio Sync test. This site contains user submitted content, comments and opinions and is for informational purposes Cookie Notice I have the same problem when trying to sync my Sonos speakers. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). After update to tvOS15, sound and audio become more and more out of sync with time. Im not sure why this has occurred especially given the cost of two homepods. However, Apple TV set-top owners have suffered similar problems in third-party apps. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. All postings and use of the content on this site are subject to the. #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. Prior to tvOS15 this worked very well. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Oct 8, 2021 11:23 PM in response to Ali_E1. The result is oversaturated colors that give skin tones and hair a seemingly No problem when the Apple TV is plugged on the TV but I lose ATMOS. ArnoldL51, call In the meantime, let us know if you have any question about the feature below. Heres how it works. So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. Really really unacceptable. Just updated to the latest 14.6 release (version released yesterday). Fix it today, iMessage Not Working iOS 12? Oct 6, 2021 7:15 PM in response to dfried1. User profile for user: For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. May 8, 2021 8:56 AM in response to DougCG. The problem is that apple took out the option to calibrate all formats for 24hz. Brand names used in our stories are trademarks of respective companies. An artist who likes to sing and play the guitar. It was all beautifully synced before the update :(, Apple TV 4K, It was on there for TVos 14.4 and have no idea why they took it out. If anything changes, we'll update this post. I have to add +250 to 300ms to have the sound properly adjusted. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. First, make sure youre running the latest tvOS version on your Apple TV. Both devices must be on the same home network and signed into the same Apple ID. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. the audio from the show or video doesnt work. I now have a denon x3700h, to also play ATMOS content as I have those speakers. The video signal is processed by. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. Any time this happened with mine, I would force quit the app & Restart Apple TV. Tv is an LG cx and I use Apple TV 4k for all my content. Want to know more about us? Oct 3, 2021 11:40 AM in response to aigars16. omissions and conduct of any third parties in connection with or related to your use of the site. Again, this is only fixed by resetting the Apple TV. This doesnt correct itself until I restart the Apple TV. Apr 28, 2021 8:35 AM in response to ashtv. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. 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Also, my picture is slightly glitchy. This problem only happened after my Apple tv HD had it last update on September 20, 2021. Looks like no ones replied in a while. Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. I've just reinitialized the ATV yesterday with no luck. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. The issues occur with all streaming services but seem to . The HomePods may have updated also, if you had them enabled to automatically update. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. Apple disclaims any and all liability for the acts, It NEVER did this in any earlier OS. SpWargo, call ask a new question. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! NY 10036. frame matching etc. So frustrating! If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. This is absolutely repeatable. Experiencing same issue with all live services. This thread leaves me to believe its not just my tv. Thank you for signing up to iMore. Any idea what the problem might be. You will receive a verification email shortly. I have the same issue but only if I use airplay to direct the audio to my speakers. Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. This has been happening to me too except also with TV+ and iTunes. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. Samsung has released its answer to the iPhone 14 Pro and other smartphones. If you love AppleInsider and want to support independent publications, please consider a small donation. Oct 9, 2021 6:25 AM in response to SpWargo. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. Head here. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. You can't hear the test tone when airpods are connected. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. All dolby 5.1 encoding. Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. I have an LG CX model and work in the AV industry. Play audio in Dolby Atmos or surround sound on your Apple TV - Apple Support, Aug 13, 2021 9:15 PM in response to Ali_E1. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? That said, we will be back with more details as and when new information becomes available so stay tuned. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. Audio playback sounds really odd on a surround sound system. Still experiencing audio latency? Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. The audio loss seems to mostly impact more recent video files, but also some older ones. Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Is there a fix for this besides pausing, rewinding and playing again..? This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. Apple may provide or recommend responses as a possible solution based on the information Aug 12, 2021 4:25 PM in response to Ccastle84. So this seems to be purely related to the stream being played back from the Apple TV. May 1, 2021 8:39 PM in response to JoppeA. Same for me! Hope this helps. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. User profile for user: I'm a techy who is particularly fond of Android smartphones. Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. I had exactly the same issue. Any other ideas? LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. Audio is out of sync from video and delay increases over time. Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. This problem has been present for months but has gotten significantly worse recently. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. 1-800-MY-APPLE, or, Sales and Please help. Once the audio starts to lag with the service, it continues to lag once I exit the app. I've reset my AppleTV and two homepods and it still won't sync. With that said, there does exist a couple of nifty workarounds . Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". Only from Apple TVs to either of my receivers am I having this problem. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. Apple drops full trailer for 'Ted Lasso' season 3, Apple TV+'s 'The Boy, the Mole, the Fox and the Horse' wins four Annie awards, iPhone 14 Pro vs Samsung Galaxy S23 Ultra - compared, 14-inch MacBook Pro vs Galaxy Book 3 Pro 14 - compared, Samsung Galaxy S23 vs iPhone 14 Pro - compared, M2 Pro 14-inch MacBook Pro vs M2 13-inch MacBook Pro, 2023 16-inch MacBook Pro vs 2021 MacBook Pro - compared, 16-inch MacBook Pro with M2 Max review: Newfound performance, in same great design, HyperDrive Thunderbolt 3 Mobile Dock review: Convenient port expansion for MacBook Pro, Hyper Thunderbolt 4 Power Hub review: Fast connectivity for demanding users, tinyRigs Leather oriGrid review: Organize while mobile. The sounds you hear when hovering over different apps lags significantly. The problem happens multiple times on every episode I play, currently NCIS. I have tried all of your suggestions without any improvement.