Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Daily, transaction-based visibility into your portfolio and your competitive market. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. Thank you! ActiveBuilding puts everything in your community at your fingertips. Login. RealPage Market Analytics delivers true performance data no one else has. ActiveBuilding puts everything in your community at your fingertips. Update: This type of review with specific examples is extremely helpful to us. For example: today is the first so I need to pay rent. Ill have to try again later. Infrequent/Mild Medical/Treatment Information. Daily, transaction-based visibility into your portfolio and your competitive market. Not a huge deal, but even apps loading much more data start up faster. (919) 861-8342 Resources, LeaseLabs The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. Get Started Now Terms of Use Privacy Policy And the convenience doesnt stop there. This one makes me want to go back to writing checks. They can even set up reoccurring payments or split the cost with roommates! Log in Terms of Use Privacy Policy Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. You pretty much have to use it if your landlord decides to. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. 78% of residents prefer to pay online. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. granularity and accuracy. ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. 6969 W 90th Ave, Westminster, CO 80021. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. Enter your email. Notice message Please check your email to reset your password.. Email: Password: If you try to view pictures on a post, the window just crashes. I really hate this app. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Proven to outperform the market 2-5% in every market cycle. We experienced unexpected slowness in the application during this time. We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. granularity and accuracy. Log in. This app is notorious for forcing me to log in every time I need it. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. RealPage Market Analytics delivers true performance data no one else has. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. Copyright 2023 Apple Inc. All rights reserved. Login. Maximize your asset value by optimizing rents while consistently reducing vacancies. Griffis Westminster Center. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. The experience is shaky at best from the moment that you open it until you tune you minimize or close it. RealPage Analytics delivers the most accurate apartment data, trends and industry news. It's clunky. 403 West. But as soon as I went to another page it was lost, and unretrievable. Upon opening the app, I have to wait 30 seconds just to reach the main menu. Community Rewards is really that.. Login. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. 403 Wolf Creek Cir, Raleigh, NC 27606. Log in. granularity and accuracy. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. Proven to outperform the market 2-5% in every market cycle. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. It never remembers me or attempts a biometric login. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! Use your ActiveBuilding login information. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). Resources, ActiveBuilding Resident Portal for Multifamily Properties. By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. Can't get it on this laptop either. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. Unfortunately, the app is still extremely frustrating to use. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. Fantastic. Renter Background, Creditor Screening Issues, COVID-19 Check out our quick video of how to set up your account here! Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. It doesn't really make things any easier for me at all. Plus, staff can share news with all residents at once or send important information to only specific interest groups. Daily, transaction-based visibility into your portfolio and your competitive market. Pinpoint drivers of submarket momentum and individual asset forecasts with greater The app was working fine before the unnecessary visual refresh. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. Sometimes this wont work at all. App responsiveness is very important to us because we know how frustrating it is to you to use. Login Use your ActiveBuilding login information Enter your email Log in New Resident? We will look into this further. Easily access the industrys most accurate and reliable rent and occupancy data. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Everyone is right, this is not intuitive and a pain in the neck. Get Started Now Terms of Use Privacy Policy Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. Welcome To The Fairfield Properties Resident Portal. Have an immediate question about our products or services? The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. Safety starts with understanding how developers collect and share your data. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. The only reason that I keep it at this point is to pay rent. Fairfield Properties online rent pay portal allows residents to pay rent online. New Resident? Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. Get Started Now Terms of Use Privacy Policy Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? Pinpoint drivers of submarket momentum and individual asset forecasts with greater (303) 421-6900. Community Connection & Engagement It gives everyone a way to engage as a community. This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. Have an immediate question about our products or services? KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. Get Started Now Terms of Use Privacy Policy Your team definitely has their priorities straight. Thank you!Original Response: Thank you for your feedback. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. Use your ActiveBuilding login information. It is so slow, and they changed where the contact info is for emergency maintenance. Pinpoint drivers of submarket momentum and individual asset forecasts with greater It was snappy, responsive, and logging in took less than a few seconds. We want to make it dynamic and guide users to the information and services they need.. Easily access the industrys most accurate and reliable rent and occupancy data. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. Get Started Now Terms of Use Privacy Policy Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. Get Started Now Terms of Use Privacy Policy Enter your email. Fax: 631-462-9853info@fairfieldproperties.com, Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. Login Use your ActiveBuilding login information Enter your email Log in New Resident? The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. Proven to outperform the market 2-5% in every market cycle. Half the time the app won't render and I have to restart it. If you open a forum post and then back out, you're starting from the top again. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! On my smartphone I was offered a coupon to allow payments at participating stores. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. Your Information is secure and will be kept confidential. Active Building. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. Contact your community management if you have questions.) I only open the app the pay rent, and its always something I approach with trepidation. Renter Background, Creditor Screening Issues, COVID-19 Your Information is secure and will be kept confidential. For more information, see the developers privacy policy. ActiveBuilding puts everything in your community at your fingertips. I hope they change it soon. Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? Login Use your ActiveBuilding login information Enter your email Log in New Resident? Login Use your ActiveBuilding login information Enter your email Log in New Resident? We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. I've noticed some improvements being made recently which is great. Get Started Now Terms of Use Privacy Policy If you care about reputation, the best way to do that is bring an engagement solution into your software suite. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. LearnMore. Package delivery is the secondamenity residents are interested in after fitness centers. Data privacy and security practices may vary based on your use, region, and age. The issue is resolved and we are proactively working to prevent it in the future. Get Started Now Terms of Use Privacy Policy If I had an alternative way to do so, this app would exit my phone immediately. It gives everyone a way to engage as a community. Get Started Now Terms of Use Privacy Policy It's also likely to take a few tries to get in. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. ActiveBuilding puts everything in your community at your fingertips. RealPage Market Analytics delivers true performance data no one else has. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. Had to do a lot of changes so the app would accept the input(s). RealPage Analytics delivers the most accurate apartment data, trends and industry news. Easily access the industrys most accurate and reliable rent and occupancy data. Get Started Now Terms of Use Privacy Policy There is no immediate change to either staff or resident day-to-day use. Maximize your asset value by optimizing rents while consistently reducing vacancies. Use your ActiveBuilding login information. Renter Background, Creditor Screening Issues, COVID-19 You will see an updated app icon, new colors, and a cleaner login screen. Developer responded to review, appreciate the dedication to their user base. Enter your email. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Original review below:iPhone 13 pro. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. (Some features may not be available at your property. We were very excited to talk about the new ActiveBuilding at RealWorld.. The developer provided this information and may update it over time. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . Login Use your ActiveBuilding login information Enter your email Log in New Resident? Login Use your ActiveBuilding login information Enter your email Log in New Resident? Still, its pretty annoying that something viral to my life works so poorly. Log in. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. Absolutely awful to use. The interface reminds me of first generation mobile websites. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. Maximize your asset value by optimizing rents while consistently reducing vacancies. This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. It also makes moving in easy. This app may share these data types with third parties, Personal info, Financial info and 5 others. Apps should promote digital options and self-service.